Investor Protection

Grievance Redressal

Finadore is committed to fair, timely, and transparent resolution of all investor complaints in line with SEBI and AMFI guidelines.

Our Commitment to You

We treat every complaint seriously and strive to resolve it as quickly as possible. All complaints are recorded in our Complaint Register, tracked until closure, and reviewed periodically by the Director.

How to Lodge a Complaint

ChannelDetails
Grievance OfficerAnkush Mehandi Ratta
Emailcare@finadore.com
Phone+91 62803 07033
Websitehttps://finadore.com
Address113, Bombay Nagar, Near Wadala Chowk, Wadala, Jalandhar, Punjab – 144003

Resolution Timelines

2
Working Days

Acknowledgment

Receipt of complaint acknowledged

7
Working Days

Resolution

Complaint fully resolved

If coordination with an AMC or RTA is required, we will keep you updated on the progress throughout the process.

Escalation & External Platforms

If you are not satisfied with our resolution, you may escalate through the following SEBI-authorised platforms:

SEBI SCORES

Securities and Exchange Board of India's official complaint portal

scores.sebi.gov.in

SMART ODR

Online Dispute Resolution platform for securities market

smartodr.in

SEBI Investor Charter and the Grievance Redressal Mechanism is available at www.sebi.gov.in. All investors have the right to fair and timely resolution of their complaints as per the SEBI Investor Charter for Mutual Fund Distributors.

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